GA
L1 Hero Support
Ottawa, Ottawa region
On-site
Full-time
$45K – $45K CAD
4 weeks agoJob Overview
Job Description Job Description About GAM Tech GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions. Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to ensure our clients receive the best possible IT support and business solutions. Position Overview We're looking for an e…
What you'll do
- Provide first-level IT support to clients
- Troubleshoot and resolve technical issues
- Assist users with IT problems and questions
- Document support tickets and resolutions
- Collaborate with team members to resolve issues
- Follow company core values of Teamwork, Care, Communication, Accountability, and Positive Attitude
What you'll need
- Entry-level IT support experience or equivalent
- Strong communication skills
- Ability to work in a team environment
- Positive attitude and willingness to learn
- Customer service orientation
- Basic technical troubleshooting knowledge
About the Company
GA