Manager - Control Management, Operational Resilience

East York, Toronto

On-site

Full-time

No salary posted1 weeks ago

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Employment type: Full-time · On-site
Posted: September 25, 2026
Province: Ontario (ON)

Hiring confidence: Sparse posting · 11/100

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Job Overview

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Description International Governance and Control sits within International Card Services (ICS) which comprises all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises t…

This role is based in Ontario. American Express is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Manager - Control Management, Operational Resilience in Ontario

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Typical qualifications for Canadian employers

Experience in control management or governance roles
Understanding of operational resilience frameworks
Knowledge of international financial services or card issuing
Leadership experience managing teams
Ability to work across multiple geographies

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What you'll do

Manage control frameworks within International Card Services
Oversee operational resilience initiatives
Support governance across 28 international markets
Collaborate with Consumer and Commercial customer teams
Ensure compliance with control policies
Lead cross-functional projects across disciplines and geographies

What you'll need

Experience in control management or governance roles
Understanding of operational resilience frameworks
Knowledge of international financial services or card issuing
Leadership experience managing teams
Ability to work across multiple geographies