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N-able

Manager, Customer Success

Ottawa, Ottawa region
On-site
Full-time
No salary posted1 weeks ago
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Employment type
Full-time · On-site
Posted
September 26, 2026
Province
Ontario (ON)

Hiring confidence: Sparse posting · 11/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

JobsAdzuna
This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Why N-able At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth…

This role is based in Ontario. N-able is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Manager, Customer Success in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

  • Customer success or account management experience
  • Leadership/management experience
  • Understanding of cybersecurity or SaaS platforms
  • Strong communication skills
  • Ability to work in a global team environment

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer Success Management
  • Team Leadership
  • Customer Relationship Management

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What you'll do

  • Lead and manage customer success team
  • Drive customer retention and satisfaction
  • Develop and implement customer success strategies
  • Monitor and analyze performance metrics
  • Ensure customers achieve desired business outcomes
  • Collaborate on complex problem-solving

What you'll need

  • Customer success or account management experience
  • Leadership/management experience
  • Understanding of cybersecurity or SaaS platforms
  • Strong communication skills
  • Ability to work in a global team environment

About the Company

N-

N-able