TA
Manager, Renewals
Vancouver, Greater Vancouver
On-site
Full-time
No salary posted3 weeks agoJob Overview
Job Description Job Description Our client is a pioneer in the CRM space, is seeking a Manager, Renewals who will be responsible for the retention and growth of their customer base. A blend of both Customer Success and Account Management, this role requires a balanced approach of proactive business development and creative problem solving to meet/exceed revenue targets. Primary Duty / Objective: Meet and exceed renewal revenue targets for all accounts in North America and Australia by: Ensuring…
What you'll do
- Meet and exceed renewal revenue targets for all accounts in North America and Australia
- Retain and grow customer base
- Perform proactive business development activities
- Apply creative problem solving to account challenges
- Balance customer success initiatives with account management requirements
What you'll need
- Experience in Customer Success or Account Management
- Proven track record of meeting/exceeding revenue targets
- Knowledge of CRM systems and processes
- Ability to manage accounts in North America and Australia
- Experience with customer retention strategies
About the Company
TA