AL

Member Service Specialist (Bilingual) - 1 Year Term

Ottawa, Ottawa region
On-site
Full-time
$48K – $49K CAD
1 weeks ago
Employment type
Full-time · On-site
Posted
September 24, 2026
Salary range
$48,256–$49,296 CAD per year
Province
Ontario (ON)

Hiring confidence: Some gaps · 56/100

Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Job Type: 1 Year Term (4 positions available) Hours: Our contact center hours are Mon to Fri 8am - 8pm and Sat & Sun 9:30am to 4:30pm. You must be able to rotate for 37.5 hours each week within this schedule. Vacancy Status: This posting is for existing vacancies Target Salary Range: $23.20 - $23.70 The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about …

This role is based in Ontario. Alterna Savings is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Member Service Specialist (Bilingual) - 1 Year Term in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting advertises $48,256–$49,296.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

  • Bilingual proficiency
  • Ability to work rotating schedule Mon-Fri 8am-8pm and Sat-Sun 9:30am-4:30pm
  • Availability for 37.5 hours per week
  • 1 year term commitment

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Bilingual communication
  • Customer service
  • Contact center operations

Jobily reads your resume against this posting and scores the fit — the skills you already have, the gaps, and what to change before applying. Signed-in Premium members see the score at the top of this page.

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What you'll do

  • Provide member service support
  • Handle contact center inquiries
  • Communicate with members in multiple languages
  • Maintain schedule rotation within contact center hours

What you'll need

  • Bilingual proficiency
  • Ability to work rotating schedule Mon-Fri 8am-8pm and Sat-Sun 9:30am-4:30pm
  • Availability for 37.5 hours per week
  • 1 year term commitment

About the Company

AL

Alterna Savings

Transparent employer