DI

Member Success Coordinator

Montréal, Québec
On-site
Full-time
No salary posted1 weeks ago
Employment type
Full-time · On-site
Posted
September 24, 2026
Province
Quebec (QC)

Hiring confidence: Sparse posting · 11/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Your role as Member Success Coordinator Reporting to Alice Brovkin , Senior Manager, Customer Success, you will support a seamless member experience by helping members access care without friction and receive timely, accurate assistance throughout their journey. In this role, you will contribute to both day-to-day support delivery and the AI operational foundations that enable our team to scale efficiently. This is a 12-month mandate designed for someone who is both a strong support practitione…

This role is based in Quebec. Dialogue is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for Member Success Coordinator in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

  • Strong support practitioner background
  • Ability to support member experience and care access
  • Experience with operational processes
  • Capability to work with AI systems
  • Reporting to Senior Manager, Customer Success

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer success
  • Member support
  • Customer service

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What you'll do

  • Support seamless member experience
  • Help members access care without friction
  • Provide timely and accurate assistance throughout member journey
  • Contribute to day-to-day support delivery
  • Contribute to AI operational foundations
  • Enable team scaling efficiency

What you'll need

  • Strong support practitioner background
  • Ability to support member experience and care access
  • Experience with operational processes
  • Capability to work with AI systems
  • Reporting to Senior Manager, Customer Success

About the Company

DI

Dialogue