Product Quality Customer Support Specialist
- Employment type
- Full-time · On-site
- Posted
- October 17, 2026
- NOC code
- 64409 — Other customer and information services representatives
- Province
- Quebec (QC)More in Quebec
Hiring confidence: Sparse posting · 7/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
This role is based in Quebec. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. Averna is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
Market context
About this role in Quebec
Average salary for Customer Service Representative in Quebec
We do not have a salary benchmark for this title in Quebec yet. The posting does not state a salary either.
NOC code
64409 — Other customer and information services representatives. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.
Typical qualifications for Canadian employers
A high school diploma, clear spoken and written English (and often French), and comfort working across a phone system, a CRM and a ticketing tool.
Licensing: No licence is required.
Fit check
Is this role right for you?
Top skills this posting asks for:
- Customer support
- Product quality assurance
- Technical troubleshooting
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What you'll do
- Develop and maintain product quality strategy
- Execute product quality strategy
- Work with product management team on quality initiatives
- Collaborate with product development team
- Ensure quality experience linked to product releases
- Support customer experience optimization
- Apply product knowledge when working with customers
What you'll need
- Technical curiosity
- Customer-focused mindset
- Experience with product quality processes
- Experience in customer support
- Ability to work cross-functionally with product management and development teams