PR
Prenuvo

Product Support Specialist I

Vancouver, Greater Vancouver
On-site
Full-time
No salary posted2 days ago
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Employment type
Full-time · On-site
Posted
October 16, 2026
Province
British Columbia (BC)

Hiring confidence: Sparse posting · 18/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Job Description Job Description About Us At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it to…

This role is based in British Columbia. Prenuvo is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in British Columbia

Average salary for Product Support Specialist I in British Columbia

We do not have a salary benchmark for this title in British Columbia yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

  • Entry-level position in customer/product support
  • Ability to interact professionally with patients and customers
  • Strong communication skills
  • Basic troubleshooting capabilities
  • Ability to document issues and resolutions

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer Support
  • Technical Support
  • Communication

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What you'll do

  • Provide customer support for Prenuvo's whole body scan services
  • Address patient and customer inquiries
  • Troubleshoot technical issues
  • Document customer interactions and resolutions
  • Support patient-centric experience across clinics
  • Handle support requests related to MRI scanning services

What you'll need

  • Entry-level position in customer/product support
  • Ability to interact professionally with patients and customers
  • Strong communication skills
  • Basic troubleshooting capabilities
  • Ability to document issues and resolutions

About the Company

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Prenuvo