Reprsentante bilingue du soutien la clientle - TLTRAVAIL / Bilingual Customer Support Representative - REMOTE
- Employment type
- Full-time · On-site
- Posted
- September 24, 2026
- NOC code
- 64409 — Other customer and information services representatives
- Province
- Ontario (ON)More in Ontario
Hiring confidence: Sparse posting · 11/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
This role is based in Ontario. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. IQVIA is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
Market context
About this role in Ontario
Average salary for Customer Service Representative in Ontario
We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.
NOC code
64409 — Other customer and information services representatives. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.
Typical qualifications for Canadian employers
A high school diploma, clear spoken and written English (and often French), and comfort working across a phone system, a CRM and a ticketing tool.
Licensing: No licence is required.
Fit check
Is this role right for you?
Top skills this posting asks for:
- Bilingual communication (French/English)
- Customer support
- Call center operations
Jobily reads your resume against this posting and scores the fit — the skills you already have, the gaps, and what to change before applying. Signed-in Premium members see the score at the top of this page.
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What you'll do
- Act as central point of contact for patient support programs (PSP)
- Respond to incoming calls and communications from PSP programs
- Maintain quality standards and established specifications
- Support end users with program inquiries
- Serve as liaison for patient support programs
- Document and process customer interactions
What you'll need
- Bilingual fluency (French and English)
- Call center experience preferred
- Ability to work in remote environment
- Customer service orientation
- Compliance with quality standards
- Ability to handle incoming calls and communications