TI
Senior Revenue Operations Manager
Toronto, Ontario
On-site
Full-time
$104K – $130K CAD
2 weeks agoJob Overview
Position Summary Tipalti's Senior Revenue Operations Manager will act as a strategic business partner to our Customer Success and Customer Onboarding leadership — driving analysis, process design, and systems strategy across the post-sale customer lifecycle. This is a hands-on role where this person will work directly alongside leadership and front-line teams to shape strategy and see it through to execution. The ideal candidate will champion an AI-first mindset, using advanced AI platforms to …
What you'll do
- Act as strategic business partner to Customer Success leadership
- Act as strategic business partner to Customer Onboarding leadership
- Drive analysis across post-sale customer lifecycle
- Design processes for customer operations
- Develop systems strategy
- Work directly with leadership and front-line teams
- Shape strategy and execute implementation
- Leverage AI platforms for operational efficiency
What you'll need
- Strategic business partnership experience
- Proven experience in revenue operations or similar role
- Understanding of post-sale customer lifecycle
- AI-first mindset and experience with advanced AI platforms
- Strong analytical capabilities
- Systems strategy expertise
About the Company
TI
Tipalti
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