MI
Senior Routing Engine Developer (CX Platform)
Ottawa, Ottawa region
On-site
Full-time
No salary postedToday- Employment type
- Full-time · On-site
- Posted
- November 4, 2026
- Province
- Ontario (ON)
Job Overview
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Job Description We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and business units in real time. The role includes building highly scalable backend services capable of processing large volumes of routing decisions wi…
This role is based in Ontario. Miratech is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
Market context
About this role in Ontario
Average salary for Senior Routing Engine Developer (CX Platform) in Ontario
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NOC code
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Typical qualifications for Canadian employers
- Senior-level backend development experience
- Expertise in designing scalable systems
- Experience with real-time data processing
- Knowledge of contact center or communication platforms
- Strong system architecture and design skills
Fit check
Is this role right for you?
Top skills this posting asks for:
- Routing Engine Development
- Backend Services
- Scalable Systems Design
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What you'll do
- Design and build next generation interaction routing platform
- Develop core routing engine for intelligent interaction distribution
- Enable distribution of voice and digital interactions across agents, queues, skills, and channels
- Build highly scalable backend services
- Process large volumes of routing decisions in real-time
- Support enterprise-scale contact center operations
What you'll need
- Senior-level backend development experience
- Expertise in designing scalable systems
- Experience with real-time data processing
- Knowledge of contact center or communication platforms
- Strong system architecture and design skills
- Experience handling high-volume transaction processing
About the Company
MI