Senior Salesforce Solution Architect to lead the solution design and migration from an existing Open CTI implementation to Salesforce Service Cloud Voice integrated with NICE CXone.
- Employment type
- Contract · On-site
- Posted
- November 9, 2026
- Province
- Ontario (ON)
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
This role is based in Ontario. S.i. Systems is hiring for this contract position through Jobily, where you can check how well your resume matches the posting before you apply.
Market context
About this role in Ontario
Average salary for Senior Salesforce Solution Architect to lead the solution design and migration from an existing Open CTI implementation to Salesforce Service Cloud Voice integrated with NICE CXone. in Ontario
Median $120,000 per year, with most postings between $116,325 and $135,000 (Architects, 2026-08, 23 postings). This posting does not state a salary.
NOC code
This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.
Typical qualifications for Canadian employers
- Senior-level Salesforce expertise
- Experience with Salesforce Service Cloud Voice
- Knowledge of NICE CXone integration
- Experience with Open CTI implementations
- Solution architecture background
Fit check
Is this role right for you?
Top skills this posting asks for:
- Salesforce
- Solution Architecture
- Service Cloud Voice
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What you'll do
- Lead solution design for Salesforce migration
- Design migration from Open CTI to Salesforce Service Cloud Voice
- Integrate NICE CXone with Salesforce
- Define target-state architecture
- Optimize agent experience
- Oversee solution implementation and deployment
- Provide technical leadership and guidance
- Ensure successful transition of existing systems
What you'll need
- Senior-level Salesforce expertise
- Experience with Salesforce Service Cloud Voice
- Knowledge of NICE CXone integration
- Experience with Open CTI implementations
- Solution architecture background
- Migration project experience
- Understanding of contact center operations
- Leadership and stakeholder management skills