LE

Service Delivery Manager, DWS Delivery

Montréal, Québec
On-site
Full-time
No salary postedYesterday
Employment type
Full-time · On-site
Posted
October 15, 2026
Province
Quebec (QC)

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Description and Requirements The Service Delivery Manager (SDM) is a customer-facing role within the North America Digital Workplace Solutions (DWS) Service Management Office (SMO), reporting to the Senior Manager, Service Management Office. The SDM is responsible for the successful delivery, governance, and operational management of one or more strategic customer accounts, ensuring service commitments are consistently achieved while fostering strong customer relationships. Acting as the primar…

This role is based in Quebec. Lenovo is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for Service Delivery Manager, DWS Delivery in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

  • Proven service delivery management experience
  • Customer-facing experience
  • Knowledge of Digital Workplace Solutions (DWS)
  • Understanding of service management frameworks
  • Experience managing strategic customer accounts

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Service delivery management
  • Customer relationship management
  • Account management

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What you'll do

  • Manage successful delivery of one or more strategic customer accounts
  • Ensure service commitments are consistently achieved
  • Foster strong customer relationships
  • Oversee service governance
  • Manage operational aspects of assigned accounts
  • Act as primary customer interface
  • Report to Senior Manager, Service Management Office
  • Participate in Digital Workplace Solutions Service Management Office (SMO)

What you'll need

  • Proven service delivery management experience
  • Customer-facing experience
  • Knowledge of Digital Workplace Solutions (DWS)
  • Understanding of service management frameworks
  • Experience managing strategic customer accounts
  • Strong communication skills

About the Company

LE

Lenovo