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Service Delivery Operations Manager
Ottawa, Ottawa region
On-site
Full-time
No salary posted2 weeks agoJob Overview
Job Description Job Description Company Description Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments, enabling organizations to reduce complexity, accelerate time to value, and strengthen security across environments. Sectigo is one of the…
What you'll do
- Manage service delivery operations
- Oversee team performance and development
- Ensure customer satisfaction and SLA compliance
- Improve operational processes and efficiency
- Manage incidents and escalations
- Coordinate with cross-functional teams
What you'll need
- Experience in service delivery or operations management
- Understanding of certificate lifecycle management or digital trust concepts
- Project management capabilities
- Team management experience
- Knowledge of cloud-native platforms
About the Company
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