CO
Convergence Networks

Service Desk Administrator 1

University of Winnipeg, Winnipeg
On-site
Full-time
$35K – $46K CAD
Yesterday
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Employment type
Full-time · On-site
Posted
September 18, 2026
Salary range
$35,000–$46,000 CAD per year
NOC code
22221 — User support technicians
Province
Manitoba (MB)More in Manitoba

Hiring confidence: Some gaps · 67/100

Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored

Job Overview

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This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Description SERVICE DESK ADMINISTRATOR - LEVEL 1 MANAGED SERVICES | TECHNICAL SUPPORT Winnipeg, Manitoba, Canada Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by providing outstanding service and sharing our passion for innovative technology as part of our integrated solutions. POSITION SUMMA…

This role is based in Manitoba. The Canadian NOC code for this position is 22221 — User support technicians. Convergence Networks is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Manitoba

Average salary for IT Support Technician in Manitoba

We do not have a salary benchmark for this title in Manitoba yet. The posting advertises $35,000–$46,000.

NOC code

22221 — User support technicians. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A college diploma in IT or computer systems, or equivalent experience, plus Windows and Microsoft 365 administration and customer-facing troubleshooting.

Licensing: No licence is required. CompTIA A+ or a Microsoft certification is often listed as an asset.

All IT Support Technician jobs in Manitoba

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Service desk support
  • Technical support
  • Ticket management

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What you'll do

  • Provide technical support to clients
  • Manage service desk tickets
  • Troubleshoot IT issues
  • Support managed services operations
  • Assist with managed security services
  • Deliver outstanding customer service
  • Document technical issues and resolutions

What you'll need

  • Based in or willing to relocate to Winnipeg, Manitoba, Canada
  • Service desk or technical support experience
  • Customer service orientation
  • Basic IT knowledge
  • Communication skills

About the Company

CO

Convergence Networks

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