Service Desk Team Lead
- Employment type
- Full-time · On-site
- Posted
- September 23, 2026
- Salary range
- $90,000–$120,000 CAD per year
- NOC code
- 22221 — User support technicians
- Province
- Ontario (ON)More in Ontario
Hiring confidence: Some gaps · 56/100
Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored
Job Overview
This role is based in Ontario. The Canadian NOC code for this position is 22221 — User support technicians. Tomlinson Group of Companies is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
Market context
About this role in Ontario
Average salary for IT Support Technician in Ontario
We do not have a salary benchmark for this title in Ontario yet. The posting advertises $90,000–$120,000.
NOC code
22221 — User support technicians. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.
Typical qualifications for Canadian employers
A college diploma in IT or computer systems, or equivalent experience, plus Windows and Microsoft 365 administration and customer-facing troubleshooting.
Licensing: No licence is required. CompTIA A+ or a Microsoft certification is often listed as an asset.
Fit check
Is this role right for you?
Top skills this posting asks for:
- IT troubleshooting
- Problem-solving
- Leadership
Jobily reads your resume against this posting and scores the fit — the skills you already have, the gaps, and what to change before applying. Signed-in Premium members see the score at the top of this page.
Scan your resume to see your fitKeep looking
Similar jobs
What you'll do
- Day-to-day operation and management of the Service Desk
- Coordinate daily work of Service Desk team members
- Ensure consistently high standard of service delivery
- Manage Service Desk in complex, fast-paced environment
What you'll need
- Strong troubleshooting and problem-solving skills
- Sound judgment
- Proven leadership ability
- Experience managing teams
- Experience in IT Service Desk environment