AL
Alterna Savings

Service Desk Technician

Ottawa, Ottawa region
On-site
Full-time
No salary posted1 weeks ago
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Employment type
Full-time · On-site
Posted
September 24, 2026
NOC code
22221 — User support technicians
Province
Ontario (ON)More in Ontario

Hiring confidence: Sparse posting · 11/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

JobsAdzuna
This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Job Type: Full-Time Vacancy Status: This posting is for an existing Vacancy Target Salary Range: 50,000 - 55,000 The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process. Scope of Position We are looking for a customer service-oriented Service Desk Technician to provide technical support to users in an ef…

This role is based in Ontario. The Canadian NOC code for this position is 22221 — User support technicians. Alterna Savings is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for IT Support Technician in Ontario

Median $66,040 per year, with most postings between $49,500 and $76,960 (Electronic service technicians (household and business equipment), 2026-05, 28 postings). This posting does not state a salary.

NOC code

22221 — User support technicians. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A college diploma in IT or computer systems, or equivalent experience, plus Windows and Microsoft 365 administration and customer-facing troubleshooting.

Licensing: No licence is required. CompTIA A+ or a Microsoft certification is often listed as an asset.

All IT Support Technician jobs in Ontario

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Technical support
  • Customer service
  • IT troubleshooting

Jobily reads your resume against this posting and scores the fit — the skills you already have, the gaps, and what to change before applying. Signed-in Premium members see the score at the top of this page.

Scan your resume to see your fit

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What you'll do

  • Provide technical support to users
  • Deliver customer service-oriented support
  • Resolve technical issues efficiently

What you'll need

  • Customer service orientation
  • Technical support capability
  • Full-time availability

About the Company

AL

Alterna Savings

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