NU
Service Experience Manager
Vancouver, Greater Vancouver
On-site
Full-time
$80K – $90K CAD
2 days agoJob Overview
Job Description Job Description Supercharge your career at Nucleus Networks! What makes Nucleus different from other Managed IT Services providers? To start, our focus goes beyond just keeping the lights on. We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and helping them grow. We are a team of over 80 experienced professionals focused on providing industry-leading IT Se…
What you'll do
- Manage service delivery experience for clients
- Work with clients to transform IT capabilities
- Ensure client satisfaction and business results
- Support team of IT professionals
- Drive business growth initiatives through IT services
What you'll need
- Experience in managed IT services or similar technical service environment
- Customer service or account management background
- Leadership or supervisory experience
- Strong communication skills
- Ability to translate technical concepts for business stakeholders
About the Company
NU