AS
Ask-AI

Solutions Engineer

Berczy Park, City of Toronto
On-site
Full-time
No salary posted1 weeks ago
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Employment type
Full-time · On-site
Posted
September 28, 2026
Province
Ontario (ON)

Hiring confidence: Sparse posting · 0/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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About Us:  Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100 deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, a…

This role is based in Ontario. Ask-AI is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Solutions Engineer in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

  • Experience with enterprise software platforms
  • Technical background in support or related field
  • Understanding of AI/ML concepts
  • Experience with system integrations
  • Strong communication skills

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Enterprise AI platforms
  • Technical support systems
  • Solution architecture

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What you'll do

  • Design and implement solutions for customers using Mosaic AI platform
  • Configure multi-product integrations
  • Support customer implementations across case lifecycle automation
  • Manage Self-Service, Knowledge, Triage, Assist, Intelligence, and Alerting features
  • Act as technical liaison between customers and product team
  • Troubleshoot technical issues
  • Ensure successful product deployment in production environments

What you'll need

  • Experience with enterprise software platforms
  • Technical background in support or related field
  • Understanding of AI/ML concepts
  • Experience with system integrations
  • Strong communication skills

About the Company

AS

Ask-AI