Sr. Software Development Engineer in Test (Agentic)

Toronto, Ontario

On-site

Full-time

No salary posted1 weeks ago

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Employment type: Full-time · On-site
Posted: September 24, 2026
Province: Ontario (ON)

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Job Description Job Description About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors buil…

This role is based in Ontario. Dialpad is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Sr. Software Development Engineer in Test (Agentic) in Ontario

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NOC code

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Typical qualifications for Canadian employers

Senior-level software development experience
Expertise in test automation frameworks
Experience testing AI/ML systems and agentic platforms
Strong programming background
Experience with voice and digital communication systems

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What you'll do

Design and develop comprehensive test strategies for agentic AI systems
Create and maintain automated test suites for voice and digital platforms
Collaborate with engineering teams to ensure software quality
Test AI agent learning and improvement mechanisms
Validate customer experience features across multiple channels
Identify and document software defects and quality issues
Implement testing best practices and standards

What you'll need

Senior-level software development experience
Expertise in test automation frameworks
Experience testing AI/ML systems and agentic platforms
Strong programming background
Experience with voice and digital communication systems
Understanding of QA methodologies and best practices