DI
Dialpad

Sr. Software Engineer (Connect - Core App & Admin)

Vancouver, Greater Vancouver
On-site
Full-time
$168K – $194K CAD
3 weeks ago
Apply Now

Job Overview

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built …

What you'll do

  • Develop and maintain core application features
  • Build and enhance admin systems
  • Contribute to AI platform development for customer experience
  • Resolve customer problems in real time
  • Work on voice and digital communication systems
  • Collaborate on platform improvements
  • Enhance operational efficiencies through technical solutions

What you'll need

  • Senior-level software engineering expertise
  • Experience with core application development
  • Experience with admin systems development
  • Knowledge of AI and machine learning platforms
  • Understanding of customer experience systems
  • Experience with voice and digital communication technologies

About the Company

DI

Dialpad