CC
Ccts-Cprst

Team Lead, Investigations

Ottawa, Ottawa region
On-site
Full-time
$80K – $85K CAD
Yesterday
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Employment type
Full-time · On-site
Posted
September 19, 2026
Salary range
$80,000–$85,000 CAD per year
Province
Ontario (ON)

Hiring confidence: Some gaps · 67/100

Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored

Job Overview

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This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Le français suit Join Our Team as a Team Lead, Investigations! Job Type: Permanent, Full-Time Expected Compensation: $80,000- $85,000 per year Excellent Benefits Role: Existing Role Are you ready to make a difference in the telecommunications landscape? At the Commission for Complaints for Telecom-television Services (CCTS), our goal is to provide impartial, fair and effective complaint resolution services, data and insights to telecom and TV consumers and service providers. We offer a free s…

This role is based in Ontario. Ccts-Cprst is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Team Lead, Investigations in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting advertises $80,000–$85,000.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

  • Permanent, full-time position
  • Experience in investigations or complaint resolution
  • Team leadership experience
  • Telecommunications or TV services knowledge
  • Knowledge of regulatory or compliance frameworks

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Team leadership
  • Investigation management
  • Complaint resolution

Jobily reads your resume against this posting and scores the fit — the skills you already have, the gaps, and what to change before applying. Signed-in Premium members see the score at the top of this page.

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What you'll do

  • Lead investigations team
  • Oversee complaint resolution processes
  • Provide impartial and fair investigation outcomes
  • Generate data and insights for consumers and service providers
  • Manage team performance and development
  • Ensure effective complaint resolution services

What you'll need

  • Permanent, full-time position
  • Experience in investigations or complaint resolution
  • Team leadership experience
  • Telecommunications or TV services knowledge
  • Knowledge of regulatory or compliance frameworks

About the Company

CC

Ccts-Cprst

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