FR

Technical Customer Support

Edmonton, Edmonton region
On-site
Full-time
No salary posted5 days ago
Employment type
Full-time · On-site
Posted
November 8, 2026
NOC code
21223 — Database analysts and data administrators
Province
Alberta (AB)More in Alberta

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Working at Freudenberg: We will wow your world! Responsibilities: Resolves customer inquiries and complaints fairly and effectively Provides product and service information to customers Cooperation with Quality Management & Planning to ensure new products are set up in the system Ensures correctness and completeness in cooperation with local entities and customers May ensure administrative support and organization for customer trainings Qualifications: Has skills developed through formal traini…

This role is based in Alberta. The Canadian NOC code for this position is 21223 — Database analysts and data administrators. Freudenberg is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Alberta

Average salary for Customer Service Representative in Alberta

We do not have a salary benchmark for this title in Alberta yet. The posting does not state a salary either.

NOC code

21223 — Database analysts and data administrators. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A high school diploma, clear spoken and written English (and often French), and comfort working across a phone system, a CRM and a ticketing tool.

Licensing: No licence is required.

All Customer Service Representative jobs in Alberta

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer service
  • Problem resolution
  • Product knowledge

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What you'll do

  • Resolve customer inquiries and complaints fairly and effectively
  • Provide product and service information to customers
  • Cooperate with Quality Management & Planning to ensure new products are set up in the system
  • Ensure correctness and completeness in cooperation with local entities and customers
  • Provide administrative support and organization for customer trainings

What you'll need

  • Formal training or certification
  • Customer service experience
  • Product and service knowledge
  • Ability to work with Quality Management & Planning teams
  • Attention to detail for accuracy and completeness

About the Company

FR

Freudenberg