Technical Support Analyst (Enterprise)

Toronto, Ontario

On-site

Full-time

No salary postedYesterday

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Employment type: Full-time · On-site
Posted: September 20, 2026
NOC code: 22221 — User support technicians
Province: Ontario (ON)More in Ontario

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

Jobs

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Job Description Job Description Join our mission to provide governments with exceptional experiences so they can do the same for their communities! What do we do????? We empower governments to deliver exceptional citizen experiences. Check out our 'About Us' page for a deep dive into our product and what makes us exceptional. How will you help us make an impact? ????️‍????????️‍???? As a Technical Support Analyst, you are a core part of the team that keeps Clariti's customers running. You're a …

This role is based in Ontario. The Canadian NOC code for this position is 22221 — User support technicians. Clariti Cloud Inc. is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for IT Support Technician in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.

NOC code

22221 — User support technicians. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A college diploma in IT or computer systems, or equivalent experience, plus Windows and Microsoft 365 administration and customer-facing troubleshooting.

Licensing: No licence is required. CompTIA A+ or a Microsoft certification is often listed as an asset.

All IT Support Technician jobs in Ontario

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What you'll do

Provide technical support to enterprise customers
Troubleshoot software and system issues
Maintain customer satisfaction and resolve issues efficiently
Document support interactions and solutions
Keep customers running and operational
Support Clariti's customer base

What you'll need

Enterprise customer support experience preferred
Strong communication skills
Problem-solving ability
Customer-focused mindset
Ability to work in a team environment