FI
Technical Support Representative
Vancouver, Greater Vancouver
On-site
Full-time
No salary posted1 weeks agoJob Overview
Job Description Job Description Our Business FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform. Founded in 2016 and h…
What you'll do
- Provide technical support to enterprise banking clients
- Troubleshoot issues with embedded financial products
- Assist users with ERP/accounting platform integration
- Document and resolve customer issues
- Support seamless banking service delivery
What you'll need
- Customer service or technical support experience
- Understanding of SaaS or software products
- Communication skills
- Problem-solving ability
- Ability to work with enterprise clients
About the Company
FI