BR

Tenant Retention Specialist

Winnipeg, Winnipeg region
On-site
Full-time
No salary posted3 days ago
Employment type
Full-time · On-site
Posted
September 17, 2026
Province
Manitoba (MB)

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Job Description Job Description The Tenant Retention Specialist is responsible for maximizing tenant retention by proactively managing the lease renewal process for a portfolio of residential properties. Working within a call centre environment, this role serves as the primary point of contact for residents approaching lease expiry, engaging them through phone, email, and other communication channels to understand their needs, address concerns, and secure lease renewals. The successful candidat…

This role is based in Manitoba. Broadstreet Properties LTD is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Manitoba

Average salary for Tenant Retention Specialist in Manitoba

We do not have a salary benchmark for this title in Manitoba yet. The posting does not state a salary either.

NOC code

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Typical qualifications for Canadian employers

  • Call center experience preferred
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Customer service experience
  • Phone and email proficiency

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer service
  • Communication
  • Lease renewal process

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What you'll do

  • Proactively manage lease renewal process for residential properties
  • Serve as primary point of contact for residents approaching lease expiry
  • Engage tenants through phone, email, and other communication channels
  • Understand tenant needs and concerns
  • Address tenant concerns and objections
  • Secure lease renewals
  • Maximize tenant retention rates
  • Maintain records of lease renewal interactions

What you'll need

  • Call center experience preferred
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Customer service experience
  • Phone and email proficiency
  • Ability to manage multiple properties/tenants

About the Company

BR

Broadstreet Properties LTD