AE
UX Lead — Digital Experience & Website Migration
Harbour Centre, Vancouver
On-site
Full-time
No salary posted2 weeks agoJob Overview
Role summary The Canadian-based UX Lead owns the member and content experience for the credit union (CU) public website portion of the Forge migration. This person ensures the project isn't treated as a simple “lift and shift” from OpenText to a new CMS. They lead the CU in understanding what to retain, redesign, simplify, or retire, and help define the target digital experience across the public website, digital banking, account opening, and other member journeys. The ideal candidate combines …
What you'll do
- Own member and content experience for credit union public website
- Lead Forge migration project for digital experience
- Determine what to retain, redesign, simplify, or retire from existing systems
- Define target digital experience across public website
- Guide digital banking experience design
- Guide account opening experience design
- Lead member journey optimization
- Prevent project from being treated as simple lift and shift
- Educate credit union stakeholders on digital experience strategy
What you'll need
- Based in Canada
- Experience with credit union or financial services industry
- Experience with CMS migrations
- Experience with OpenText or similar legacy systems
- Strong leadership capabilities
- Stakeholder management expertise
About the Company
AE