Vice President, Customer Support & Operational Excellence

Mississauga, Peel region

On-site

Full-time

No salary posted1 weeks ago

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Employment type: Full-time · On-site
Posted: September 23, 2026
NOC code: 64409 — Other customer and information services representatives
Province: Ontario (ON)More in Ontario

Hiring confidence: Sparse posting · 0/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

Jobs

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Job Description Job Description Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy ! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures and Canada’s Top Growing Companies . We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having th…

This role is based in Ontario. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. goeasy is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Customer Service Representative in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.

NOC code

64409 — Other customer and information services representatives. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A high school diploma, clear spoken and written English (and often French), and comfort working across a phone system, a CRM and a ticketing tool.

Licensing: No licence is required.

All Customer Service Representative jobs in Ontario

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What you'll do

Lead and manage customer support operations
Drive operational excellence initiatives
Develop and implement customer support strategies
Oversee team performance and development
Manage departmental budget and resources
Establish performance metrics and KPIs
Foster company culture alignment within department

What you'll need

Senior leadership experience in customer support operations
Proven track record of driving operational excellence
Experience managing large teams
Strategic planning and execution capabilities
Knowledge of customer support best practices