Vice President, Support & Technical Operations

Toronto, Ontario

On-site

Full-time

No salary postedToday

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Employment type: Full-time · On-site
Posted: September 20, 2026
Province: Ontario (ON)

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Vice President, Support & Technical OperationsApply: Canada - Toronto - Ontario: Full time: Posted 30 Days Ago: R52910 Job Description: The Opportunity This is not a traditional executive leadership role. We're looking for a player-coach; someone who has built their career from the ground up within technical support organizations. You understand what it's like to troubleshoot hardware in the field, diagnose software issues, manage customer escalations, and support enterprise clients. While yo…

This role is based in Ontario. EWS Group is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Vice President, Support & Technical Operations in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

Built career from ground up in technical support organizations
Experience troubleshooting hardware in the field
Experience diagnosing software issues
Experience managing customer escalations
Experience supporting enterprise clients

Fit check

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What you'll do

Lead technical support organization
Manage support operations strategy
Oversee customer escalation resolution
Guide and mentor technical support teams
Drive process improvements in support operations
Manage enterprise client relationships
Execute technical operations initiatives

What you'll need

Built career from ground up in technical support organizations
Experience troubleshooting hardware in the field
Experience diagnosing software issues
Experience managing customer escalations
Experience supporting enterprise clients
Player-coach mentality
Located in or willing to relocate to Toronto, Ontario, Canada