FL
Job Overview
About Float Float is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth. As one of Canada’s fastest growing companies and top-rated startups in 2025 , 2024 and 2023 , Float is customer-obsessed, passionate and entrepreneurial, with a team that includes leade…
What you'll do
- Drive customer onboarding and activation processes
- Manage customer relationships to ensure successful product adoption
- Monitor and improve customer activation metrics
- Identify opportunities to optimize the customer journey
- Collaborate with product and support teams
- Develop strategies to accelerate time-to-value for customers
- Track customer health and engagement indicators
- Support customer growth and expansion within Float's platform
What you'll need
- Experience in customer success or account management roles
- Knowledge of SaaS business models
- Understanding of financial services or fintech preferred
- Strong communication and interpersonal skills
- Ability to manage multiple customer accounts simultaneously
- Experience with CRM platforms
- Track record of improving customer activation metrics
About the Company
FL