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Job Overview
Job Description Job Description CUSTOMER SERVICE SPECIALIST Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials! Founded in 1972, Convoy is North America’s trusted distributor of top-tier construction materials. With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service, and a genuine commitment to helping our customers thrive. At Convoy, we…
What you'll do
- Handle customer inquiries and support requests
- Process customer orders accurately
- Resolve customer complaints professionally
- Maintain customer relationships
- Provide product information to customers
- Document customer interactions
- Follow company policies and procedures
What you'll need
- High school diploma or equivalent
- Ability to communicate effectively
- Professional demeanor
- Reliability and punctuality
About the Company
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