PO
Customer Success Specialist
Vancouver, Greater Vancouver
On-site
Full-time
No salary posted2 weeks agoJob Overview
Job Description Job Description Customer Success Specialist Position Type: Full-time Permanent At Portable Electric, we believe in Clean, Quiet power. Off-Grid. WHO WE ARE AT PORTABLE ELECTRIC Portable Electric is an exciting clean technology company that is in scale-up mode. Our vision is to bring “Clean, Quiet Power. Off Grid.” by delivering leading intelligent clean portable power solutions. We are expanding quickly into the fast-growing market of EV charging so that we can provide the world…
What you'll do
- Manage customer accounts and relationships
- Ensure customer satisfaction and retention
- Support customers with product inquiries and issues
- Monitor customer health and engagement
- Coordinate with internal teams for customer needs
- Track and report on customer success metrics
What you'll need
- Full-time permanent position
- Customer-facing experience preferred
- Strong communication skills
- Ability to work in fast-paced environment
- Proficiency with CRM tools
About the Company
PO