JO
Order Management Coordinator (Manufacturing)
Montréal, Québec
On-site
Full-time
No salary posted2 weeks agoJob Overview
Job Description SUMMARY OF ESSENTIAL FUNCTIONS: To assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals. SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Interacts with customers via telephone, fax, and email and outside sales representatives to provide recommendations on product applications, price quotations (after researching), resolve complaints, problems and handle emergency calls. Initiates and enters orders by in…
What you'll do
- Assist customers with purchases and repairs of mechanical seals
- Interact with customers and outside sales representatives
- Provide product application recommendations
- Research and provide price quotations
- Resolve customer complaints and problems
- Handle emergency customer calls
- Initiate and enter orders into system
What you'll need
- Ability to interact with customers via telephone, fax, and email
- Product application knowledge for mechanical seals
- Research and quotation capabilities
- Ability to handle emergency calls
- Order entry and initiation skills
About the Company
JO