Sr. Manager, CRM Functional Lead / Architect

Ottawa, Ottawa region

On-site

Full-time

No salary posted5 days ago

Apply Now

Employment type: Full-time · On-site
Posted: November 8, 2026
NOC code: 21232 — Software developers and programmers
Province: Ontario (ON)

Hiring confidence: Sparse posting · 7/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

Jobs

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.

The CRM Functional Lead / Architect is a senior, client-facing leader who translates complex business needs into scalable Microsoft Dynamics 365 Customer Engagement and Power Platform solutions. The role leads public sector discovery, functional design, product ownership, and delivery while influencing executive, business, and technology stakeholders. Key Responsibilities Client Advisory & Relationship Management Advise executive sponsors, business leaders, product owners, and technology stakeh…

This role is based in Ontario. The Canadian NOC code for this position is 21232 — Software developers and programmers. Avanade Inc. is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Sr. Manager, CRM Functional Lead / Architect in Ontario

Median $120,000 per year, with most postings between $116,325 and $135,000 (Architects, 2026-08, 23 postings). This posting does not state a salary.

NOC code

21232 — Software developers and programmers. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

Senior-level experience with Microsoft Dynamics 365 and Power Platform
Proven track record leading CRM implementations
Client-facing leadership experience
Public sector project experience
Ability to translate business requirements into technical solutions

Fit check

Is this role right for you?

Similar jobs

What you'll do

Lead public sector discovery and functional design
Serve as product owner for CRM solutions
Oversee solution delivery and implementation
Advise executive sponsors and business leaders
Translate complex business needs into scalable solutions
Influence executive, business, and technology stakeholders
Manage client relationships and advisory responsibilities
Design Microsoft Dynamics 365 and Power Platform solutions

What you'll need

Senior-level experience with Microsoft Dynamics 365 and Power Platform
Proven track record leading CRM implementations
Client-facing leadership experience
Public sector project experience
Ability to translate business requirements into technical solutions
Executive and stakeholder management skills
Experience with discovery and functional design processes