SO

Technical Support Specialist

Fairview, Vancouver
On-site
Full-time
$50K – $70K CAD
1 weeks ago
Employment type
Full-time · On-site
Posted
September 24, 2026
Salary range
$50,000–$70,000 CAD per year
NOC code
22221 — User support technicians
Province
British Columbia (BC)More in British Columbia

Hiring confidence: Some gaps · 56/100

Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored

Job Overview

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Job Title: Technical Support Specialist Pay Range: $50,000 - $70,000 annually Working Hours: 5am - 1pm Role Overview The Technical Support Specialist provides end-to-end technical, operational, and logistics support for the Velacur system. In this cross-functional role, you will diagnose software, network, and hardware issues, manage replacement logistics, and maintain clear records through complete RMA/NCR lifecycles. You will act as the primary technical bridge connecting clinical customers, …

This role is based in British Columbia. The Canadian NOC code for this position is 22221 — User support technicians. Sonicytes is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in British Columbia

Average salary for IT Support Technician in British Columbia

We do not have a salary benchmark for this title in British Columbia yet. The posting advertises $50,000–$70,000.

NOC code

22221 — User support technicians. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A college diploma in IT or computer systems, or equivalent experience, plus Windows and Microsoft 365 administration and customer-facing troubleshooting.

Licensing: No licence is required. CompTIA A+ or a Microsoft certification is often listed as an asset.

All IT Support Technician jobs in British Columbia

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Technical troubleshooting
  • Software diagnostics
  • Network troubleshooting

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What you'll do

  • Provide end-to-end technical support for the Velacur system
  • Diagnose software, network, and hardware issues
  • Manage replacement logistics
  • Maintain clear records through complete RMA/NCR lifecycles
  • Act as primary technical bridge between clinical customers and internal teams

What you'll need

  • Ability to diagnose software, network, and hardware issues
  • Knowledge of RMA/NCR lifecycle management
  • Availability for 5am - 1pm working hours
  • Cross-functional collaboration skills

About the Company

SO

Sonicytes

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