SP
Job Overview
Job Title: Client Service Manager Reports To: The Client Service Manager will report to the Client Manager, Client Director, Managing Vice President, or equivalent leadership. Job Overview: The Client Service Manager (CSM) position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSM will act as the primary daily clien…
What you'll do
- Oversee multiple sites or projects
- Manage daily service delivery
- Supervise and manage employees
- Ensure overall customer satisfaction
- Maintain strict adherence to all SPS policies
- Act as primary daily client contact
- On-site client management and support
What you'll need
- Report to Client Manager, Client Director, Managing Vice President, or equivalent
- On-site presence with client
- Ability to oversee multiple sites or projects
- Knowledge of SPS policies
- Experience in client service or hospitality management
About the Company
SP
SPS
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